Plans
Using khive takes one of three plans. There is no free tier. Plans differ in price, in the credits included each month, and in their limits. Every plan reaches every tool.
Prices
| Plan | Monthly | Annual | Included credits | Trial |
|---|---|---|---|---|
| Start | $8 | $80 | 1x | none |
| Plus | $25 | $250 | 5x Start | 14 days, on monthly |
| Pro | $100 | $1,000 | 20x Start | none |
Prices are in US dollars. Annual billing charges ten months for twelve, which is 17% off the monthly price. Each plan reaches all of the tools listed on Tools; plans differ in included credits and in the limits below.
You choose a plan on the Billing page of the dashboard (https://khive.ai/dashboard/billing), or start the Plus trial by connecting a chat client, as the Quickstart describes. Checkout runs at Stripe.
The Plus trial
Plus monthly starts with a 14-day free trial. A card is required, and nothing is charged during the trial. When it ends, the plan continues as Plus monthly at $25 a month unless you cancel first. The trial comes with Plus's included credits. It is offered once: only a workspace that has never held a plan gets it.
Included credits
Every call your agents make is paid from credits: your plan's included credits first, then any extra credits you have bought. Included credits are granted for each billing period and expire at its end, so they do not roll over. An annual plan grants twelve months of included credits when it is paid, to use until the end of the year. The Billing page shows how much of your included credits is left this period, as a percentage.
A call that is refused costs nothing: without an active plan, without credits left, or over one of the limits below. Neither does a call rejected for its input, such as a missing or malformed parameter. A call that runs and then fails, for example because the record it names does not exist, is charged.
Extra credits
When you need more than your plan includes, buy extra credits on the Billing page: $25, $100 or $500, or any whole-dollar amount from $10 to $50,000. A purchase is a single payment at Stripe. It does not renew, and nothing tops up automatically. Larger purchases are discounted: 10% off $100 or more, 15% off $500 or more, and 20% off $2,000 or more. The price shown at checkout is the price charged. If an amount just below one of those steps would cost as much as the step itself, it is raised to the step: $95 buys $100 of credits for $90.
Extra credits are valid for 500 days from the purchase, are spent after your included credits, and are not refundable. They are used on top of a plan, so you need a plan as well. The Billing page shows them in dollars.
When credits run out
Each call is checked in this order: an active plan (on trial or paid, with its period not yet ended), then credits left. A call refused by either check comes back with one line saying which, and where to manage it; the tools your client sees do not change. Your balance never goes negative, and nothing is billed afterwards for usage you did not have credits for. A plan whose payment has failed is refused on the next call.
Cancelling
Manage billing on your account page opens the Stripe billing portal, where you can see invoices, change the card, and cancel. A cancellation takes effect at the end of the current period, and the plan keeps serving until then; cancelling during the trial means you are not charged. Switching between plans is not available in the portal yet. To move to another plan, write to contact@khive.ai.
Limits
| Limit | Start | Plus | Pro |
|---|---|---|---|
| Records stored: entities and notes, memories and tasks included. Links do not count. | 20,000 | 200,000 | 2,000,000 |
| Requests per minute | 300 | 1,200 | 6,000 |
| Requests accepted at once, before the per-minute rate applies | 100 | 120 | 300 |
Records created per minute, by create_record, remember and add_task | 100 | 300 | 1,000 |
The limits are the same for OAuth and API keys. A call over a limit is refused and costs nothing; for the per-minute limits, the message says how long to wait before retrying. The Usage page shows refused calls, and how many records you have stored against your plan's limit.
To connect a client, see Quickstart. Questions: contact@khive.ai.